Sphero Not Working After Charging Then Says Needs to Charge Again

Troubleshooting Sphero BB8 Problems

Max holds a B.S. in mass communications from SIU, an M.A. in communications from U of I, and is pursuing an MBA from Webster University.

Introduction

The Sphero remote control BB8 droid has a natural movement and feel that convincingly brings the character to life.

• Further, the device is controlled through an app installed on a smart device and doesn't feature a remote command.
• Additionally, the BB8 droid features a remote control shell, threescore-minute bombardment life, and tin can even take videos and nowadays them equally holographic recordings within of the app.
• Mutual problems with the BB8 droid can include charging issues, pairing issues, bug with the app, and more.

Come across if you lot can get to the bottom of your problems using troubleshooting before seeking professional aid.

The Sphero BB8 droid doesn't come up with a remote command. Instead, you lot control it through an app on your smart device.

Wired

BB8 Won't Hold Charge

The Sphero BB8 takes roughly iii hours to fully accuse and tin operate for one hour on a full charge. If the results you lot're seeing are dissimilar, try the following:

• Try a different outlet to see if there are problems with the outlet y'all currently take the charger connected to.
• Make sure that the heavy half of the BB8 remote control droid is resting on the lesser of the charger. You tin can easily notice the heavy half of the BB8 droid by setting information technology on a table. The device will automatically settle with the heavy half on top and the light one-half on the bottom.
• If there are larger issues with the battery on the BB8 droid, you'll need to contact Sphero, every bit the battery in the remote command BB8 droid isn't replaceable.

Device Won't Pair with BB8

• Ensure that the Sphero BB8 droid and the smartphone you're attempting to connect it to are equally close to each other as possible. Ideally, they should be no more than five anxiety from each other to avert any problems. Additionally, make sure in that location are no devices between BB8 and the device you're attempting to pair it with.
• Try restarting both BB8 and the device you're attempting to pair it with to come across if the devices then recognize each other.
• The Sphero BB8 droid features Bluetooth LE. As a result, the device you're attempting to pair with the droid must be compatible with Bluetooth LE or Bluetooth 4. If you cheque the settings on the device y'all're attempting to pair with BB8 and discover it isn't compatible, you'll need to use a unlike device that is.

Where is the Remote Command?

The BB8 remote control droid does not come up with a remote control.

Rather, you will demand to download the BB-eight App-Enabled Droid Powered by Sphero from either the Apple tree or Android app store. The app volition let you control all aspects of the droid and hear sounds the droid makes.

Mashable BB8 Droid by Sphero Review

Reset BB8

Resetting the Sphero BB8 droid can resolve a lot of issues that pop upward. Use the following steps to reset your device:

1. Set BB8 in the charging cradle.
2. Hold down the button along the side of the charging cradle.
3. Lift BB8 out of the charging cradle.
4. Look for 10 seconds and so place BB8 back in the cradle. The device is now restored to its manufactory settings.

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Black Screen on Android Devices

In that location is a known issue where Android users open the app on their smart device and then instantly become a blackness screen afterwards the app initially loads before they can do anything. To resolve the issue you lot'll demand to practise the following:

1. Remove the app from your Android device.
2. Strength quite all apps that are currently running.
3. Open the "Settings" app, and then tap "Application Manager" and "Google Play Store."
4. Tap "Strength Stop" so choose "Clear Data." This will clear all data associated with the apps on your smart device.
5. Navigate back to Awarding Manager, and then choose "Google Play Services."
6. Tap "Forcefulness Stop" and then "Clear Cache." The cache on your Android device volition be emptied.
7. Reinstall the BB8 app on your Android device. The app should now work fine and you should be able to resume command of BB8.

Update Software

A lot of bugs and issues that become discovered after a device gets rolled out to the public become resolved via software updates. If you're experiencing problems with BB8, update the device'south software to run across if it resolves your specific issue. Yous tin update the software by doing the post-obit:

1. Set up BB8 in the charging cradle.
2. Ensure your connected to the app on your smart device.
3. Open the app and so tap "Settings." Tap the pointer in the upper right hand corner of the screen twice to arrive at the Avant-garde Settings screen.
4. Tap "Force Firmware Update." If an update is available, you lot'll see the progress on the app screen. After the install is complete, the app will have y'all to the home screen.

© 2016 Max Dalton

Leigh on April 22, 2020:

Tin the black antenna be replaced? I call up it'southward the one that picks up Bluetooth. My son'south smacked a chair and broke off and now won't work.

mike rio on July 19, 2019:

Thanks Max !!

Emelia on February 23, 2019:

The head of my bb-8 is acting wierd. Information technology's twitching so he doesn't really work to smoothly. I've already cleaned the lesser of his caput and that didn't work, i don't know what else to practise :/

John on July 02, 2018:

My bb nine works fine driving just sometimes it wants to stop later i bump it into a coner and does not want to move i have to movement it though information technology should movement himself out cause the head moves is it considering i am losing a connexion?

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